Best Docus on YouTube: Travel chaos: Sea of suitcases at Heathrow leaves thousands without bags
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Source: The Telegraph, 2022-06-18 15:05
Travel chaos: Sea of suitcases at Heathrow leaves thousands without bags
- Language: EN
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- Duration: 1:31
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A sea of baggage has accumulated at Heathrow's Terminal 2 after a technical malfunction left thousands of travellers separated from their bags.
Some outbound travellers were forced to take off without their suitcases while others have suffered significant delays at check-in, the airport said in a statement. Those arriving at T2 faced a two-hour wait to be reunited with their possessions.
A Heathrow spokeswoman apologised for the disruption, confirming the issue had been fixed.
"Earlier today there was a technical issue with the Terminal 2 baggage system which has now been resolved," she said.
"Passengers are now able to check-in as normal, but a number of passengers who departed from Terminal 2 earlier today may have travelled without their luggage."
Now the glitch has been remedied, staff are working to reunite the bags with their owners.
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